Official Documents

Privacy Policy mm98 – Our Commitment to You

Your privacy is our priority. This document clearly explains how mm98 collects, uses, stores, and protects your personal information as a member of our platform.

Last Updated: 1 January 2026

Why Your Data Welcome to mm98

256-bit SSL Encryption

All data transmitted between your device and mm98 servers is protected with banking-grade 256-bit SSL encryption, ensuring no third party can intercept your information.

No Data Sales

Mm98 has never and will never sell, rent, or trade members' personal information to any third party for marketing purposes without your explicit consent.

Data Control in Your Hands

You have the right to access, amend, download, or request deletion of your personal data at any time via your account panel or by contacting our support team.

Secure & Controlled Servers

Your data is stored in data centres equipped with strict physical and digital access controls. Only authorised personnel may access members' personal information under restricted conditions.

Data Breach Notification

In the event of any security incident involving your data, mm98 is committed to notifying you within 72 hours in accordance with international data protection best practices.

Malaysia PDPA Compliance

The mm98 Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data handling practices comply with local legal requirements.

This Privacy Policy applies to all services provided by mm98 through its website, mobile app, and related platforms. By using our services, you agree to the terms set out in this document.

1Introduction

Mm98 takes the privacy of our members seriously. We understand that your personal information is sensitive and valuable — which is why we developed this Privacy Policy not merely to meet legal requirements, but as a genuine demonstration of our commitment to the trust you place in us.

This Privacy Policy transparently and comprehensively describes our data handling practices: what information we collect, how it is used, with whom it may be shared, how long it is retained, and what rights you hold as the data owner. This document is to be read alongside Terms and Conditions mm98 and both together form a comprehensive agreement between you and us.

Mm98 operates in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. In the event of any conflict between this Privacy Policy and applicable law, the provisions of the law shall prevail.

2Information Collected

Mm98 collects your personal information through several methods depending on how you interact with our platform. Below is a summary of the types of data we collect:

Data Category Data Examples How Collected
Identity Data Full name, date of birth, identity card / passport number Registration & KYC process
Contact Data Email address, phone number Registration form
Financial Data Bank account number, bank name, e-wallet information Deposit & withdrawal process
Technical Data IP address, device type, web browser, operating system Automatically upon access
Activity Data Game history, betting records, gaming preferences Platform usage
Communication Data Customer support chat records, account-related emails Interactions with our team

We only collect data that is strictly necessary for the stated purposes. mm98 does not collect sensitive information such as your health data, religious beliefs, or political views.

3How We Use Your Data

The information we collect is used for the following purposes, and we will not use your data for any other purpose without notifying you first:

  • Account Management: To create, verify, and maintain your mm98 account, including the required KYC and identity verification processes.
  • Transaction Processing: To securely and accurately process deposits, withdrawals, and any other financial transactions related to your account.
  • Platform Security: To detect and prevent fraud, money laundering, account misuse, and other security threats to our platform and member community.
  • Customer Support: To respond to inquiries, resolve complaints, and provide you with technical support efficiently and effectively.
  • Legal Compliance: To fulfil the legal and regulatory obligations applicable to the operation of our platform in Malaysia.
  • Service Improvement: To analyse platform usage patterns and help us develop new features and improve the overall user experience.
  • Marketing Communications: To send you information about mm98 promotions, bonuses, and special offers — you may opt out of these marketing communications at any time.

mm98 does not use any fully automated decision-making processes that materially affect your rights or interests without human involvement.

4Information Sharing

Mm98 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, there are limited situations where we may need to share your data:

  • Integrated Service Providers: We work with trusted third-party service providers — including payment processors, identity verification service providers, and IT infrastructure providers — who help us operate the platform. They may only use your data for purposes we specify and are bound by strict confidentiality agreements.
  • Legal Requirements: mm98 will disclose your personal information to the relevant authorities where required by law, court order, or a valid official investigation.
  • Business Transfers: If mm98 is involved in a merger, acquisition, or asset sale, your data may be transferred to a successor entity that will be subject to the same or equivalent Privacy Policy.
  • With Your Consent: In all other situations, mm98 will obtain your explicit consent before sharing your personal information.

Be cautious of anyone claiming to represent mm98 and requesting your personal information through unofficial channels. Legitimate mm98 staff will only contact you via official email or the in-platform live chat.

5Data Storage & Security

Your data security is a responsibility we take seriously. mm98 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • Data Encryption in Transit: All communications between your device and mm98 servers are secured with TLS 1.3 protocol and 256-bit SSL encryption.
  • Stored Data Encryption: Sensitive data such as financial information and identity documents are stored in encrypted format on our secure servers.
  • Access Controls: Access to members' personal data is strictly limited to staff who require it solely to perform their duties.
  • Regular Security Audits: mm98 conducts regular penetration testing and security audits to identify and address any system vulnerabilities.

Mm98 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, your data will be retained for the period required under applicable Malaysian law before being securely deleted.

6Cookies & Tracking Technologies

Mm98 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how members use the platform by collecting anonymous statistical information about usage patterns.
  • Functional Cookies: Stores your preferences such as language settings and display options to make your experience more comfortable.
  • Analytics Cookies: Used by trusted third-party analytics tools to help us understand platform performance and identify areas for improvement.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and your experience on the mm98 platform.

7Your Rights as a Data Subject

As a mm98 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal information:

Right of Access

You have the right to request a copy of the personal information we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete personal information.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention requirements.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

Under certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise any of the above rights, please contact our privacy team via live chat or support email. We will process your request within 14 business days. For complex cases, this period may be extended to up to 30 days with appropriate notice.

8Children's Data

The mm98 platform is exclusively for adults aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.

If we become aware that personal data of an individual under the age of 18 has been collected without proper age verification, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that a child in their care has registered on the mm98 platform are encouraged to contact us immediately.

Online wagering is restricted to individuals aged 18 and above. mm98 supports responsible gaming and enforces strict age verification measures during the registration and KYC process.

9Third-Party Links

The mm98 platform may contain links to third-party websites or services in certain contexts — for example, game provider websites or our official social media channels. This Privacy Policy applies solely to the mm98 platform and does not cover the privacy practices of those third parties.

Mm98 is not responsible for the content, privacy policies, or data handling practices of any third-party websites or services. We recommend that you read the privacy policy of each third-party website you visit to understand how they handle your information.

10Privacy Policy Changes

Mm98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any material changes will be communicated to you via:

  • In-platform notification on mm98 at least 7 days before changes take effect.
  • Email sent to the address registered to your account.
  • Update the "Last Updated" date at the top of this document.

The latest version of the Privacy Policy is always available on this page. Your continued use of the mm98 platform after any amendments take effect will be deemed as your acceptance of the revised Privacy Policy.

We recommend you check this page regularly to stay informed on how mm98 protects your personal information.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the mm98 privacy team through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the mm98 platform.
  • Privacy Email: [email protected] — we aim to respond within 2 business days.
  • General Support: [email protected] for general account and service enquiries.
  • FAQ Page: Visit FAQ page for quick answers to common questions about privacy and account security.

We are committed to addressing every privacy-related enquiry with care and transparency. Your trust is the foundation of our relationship, and we will always strive to maintain it.

Safe & Trusted Platform

Your Data is Safe. It's Time to Play!

Mm98 protects your privacy with the latest encryption technology. Register now and enjoy thousands of casino games, slots, and sports betting with complete peace of mind.

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